How to Verify your Skrill account using an Mpesa statement and ID Card

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Being able to send money from Skrill to Mpesa (mobile money wallet) is awesome, considering the speed, convenience, and fair exchange rates.

But what happens when you log into your account and try to send money to Mpesa and you keep getting errors.

Well, the errors are mostly due to using of unverified Skrill accounts.
Freelancers keep asking what’s the best option out there to verify skrill accounts.

There are various methods available to verify skrill accounts.

In this post, I will focus on how you can Verify your Skrill Account using an Mpesa Statement and ID Card (identity card).

My main reason for choosing to verify skrill using an mpesa statement and my ID card was due to the fact that I have not used a bank account in over a year and skrill required an updated statement of some sort to confirm my identity.

What option did I have? Mpesa. Mpesa is a revolutionary mobile banking system and the Future of Banking.

Here is how I verified my Skrill account using my Mpesa Statement and ID card (A scan or photo of both the front and Back sides)

Step1 : Visit an Mpesa Customer Care and request for your Mpesa statement

Ensure that you request a statement that is 3 months old, this is per the Skrill requirements.

Any customer care will want to print the statement for you at a fee but the best option is to let them know that they can send it to your email address as a PDF file.

This will do away with the issue of re-scanning the printed statement and also save you some money.

Get Safaricom Customer Care / Shop Locations

Step 2: Scan or Take a clear photo of your ID card

A clear scan or photo of the front and back of your ID card.

This is very important as it will help Skrill verify that you are indeed who you say you are.

You can use your Identity card, Drivers License or a Valid Passport

Step 3: Verify your Account

This is the step to upload your Mpesa statement and your ID card Scans.

To send a query to request account verification from Skrill use this link.

Once the Skrill help page loads fill out the form with your Name and email address and then fill out your query and in this occasion it is account verification. See image on how to fill out the skrill verification form

Ensure that you upload your Mpesa Statement and ID card on the Upload Documents tab and once you are done, click on the send message button.

Step 4: Wait for Skrill to verify.

This is the final step to verifying your Skrill account and all you have is wait for Skrill to verify your information.

In a situation that it takes more than 2 business days before Skrill gets back to you on your verification status, give them a call on +44 203 308 2520 Mon-Sun 09:00 – 18:00 GMT.

The importance of verifying online payment accounts cannot be emphasized enough.

Verifying your Skrill account will increase your transaction limits and also keep your Skrill to Mpesa transactions error-free.

Bonus: How to verify your paypal account using the nakumatt global card

Have anything to add? Let me know in the comments.

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7 thoughts on “How to Verify your Skrill account using an Mpesa statement and ID Card”

  1. Wow! Very detailed procedure that any layman can follow. My only input is on the Mpesa statement. It may sound time consuming having to visit a Safaricom customer care outlet, therefore I think it’s easier getting the Mpesa statements via opening an account online on the safaricom selfcare platform.
    Hope that sounds even easier.

    • You are most welcome Kim. Thank you for taking time to read my blog post and provide your input.
      Before I visited Safaricom Customer Care I tried downloading my statements from the online portal but it was not possible for me to do that and this prompted me to visit customer care. I decided to inquire and they said that it is not possible to download the statement online.
      I hope this clarifies the issue of visiting customer care.

    • Hello Harrison,
      Thanks for you engagement. Highly appreciated.
      I tried getting my statement online and it was not possible for me to do that. I therefore had to opt to manually visit Customer Care to get the statement sent to my email address.

  2. Thank you boss!! Been wondering which is the best option between paypal and skrill…thank you for making this easy to follow. I appreciate


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